Kebijakan Privasi

Terakhir diperbarui; 3 Juli 2025

Privacy Policy

Effective Date: 12 March 2026

Bit Aplikasi Masa Depan built the Cicle App as a Commercial app. This SERVICE is provided by PT. Bit Aplikasi Masa Depan and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not sell your personal data and will not use or share your information except as described in this Privacy Policy.

Data Controller

The data controller responsible for processing personal information under this Privacy Policy is:

PT. Bit Aplikasi Masa Depan

If you have questions about how your data is handled, you may contact us at:

dev@cicle.app

What Information Do We Collect?

You will be required to establish an account in order to take advantage of certain features of the Cicle App Service. If you wish to establish an account you will be required to provide us with information (including personally identifiable information).

In addition, we may obtain your personally identifiable information if you contact us directly, such as by sending us an email with questions.

Depending on your use of the Cicle App Service, we collect one main type of information: personally identifiable information.

Personally Identifiable Information

Personally identifiable information identifies you or can be used to identify or contact you.

Examples include:

  • email address
  • first name
  • last name
  • googleId
  • profile photo

Information Collected Automatically

We collect certain information automatically when you use our Services, including when you browse our website or interact with features within the Service.

This information may include:

  • the features you use
  • the tasks, projects, and teams you interact with
  • links you click
  • the type, size, and filenames of attachments uploaded
  • frequently used search terms
  • how you interact with other users

We may also collect information about the teams and people you collaborate with and how you interact with them.

Information We Receive from Other Sources

We may receive information about you from other users, third-party services, or business partners.

Other users of the Service

Other users may provide information about you when they submit content through the platform. For example, you may be mentioned in a task or invited to a workspace using your email address.

Third-party integrations

If you connect third-party applications or services to Cicle, we may receive certain information depending on the permissions granted. This may include access to files or profile information from those services.

You should review the privacy settings and policies of those third-party services to understand what information may be shared.

Business and marketing partners

We may also receive information from partners such as analytics or marketing providers that help us understand engagement with our services.

Cicle App’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Legal Basis for Processing Personal Data

We process personal data in accordance with applicable privacy and data protection laws.

We process your personal data based on one or more of the following legal bases:

  • Consent — when you provide personal data to create or use an account
  • Contractual necessity — when processing is required to provide the Cicle Service
  • Legitimate interests — such as improving the platform, ensuring security, and analyzing service usage
  • Legal obligations — where processing is required by applicable law or regulation

You may withdraw your consent at any time by discontinuing use of the Service or contacting us.

Why Do We Use Your Personal Data?

We use collected information to:

  • provide and operate the Cicle App Service
  • improve platform functionality and user experience
  • understand how users interact with our services
  • communicate with users for support, billing, and product updates
  • send welcome emails, product notifications, or newsletters
  • perform internal analytics and service improvements

Users may unsubscribe from non-essential communications at any time using the unsubscribe link in our emails.

When Do We Disclose Information to Third Parties?

We do not sell your personal data.

We may share limited information with trusted third-party service providers who assist us in operating and improving the Service. These may include providers for:

  • cloud hosting and infrastructure
  • analytics and monitoring
  • error tracking
  • messaging and notification services

These providers process information only as necessary to perform services on our behalf and are required to protect your data.

Data Transfers

Your data, including personal data, may be transferred to and processed in countries outside of your country of residence, including Indonesia.

By using our Service, you consent to such transfer, storage, and processing.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Retention

We retain personal data only as long as reasonably necessary for providing the Service or complying with legal obligations.

If you stop using the Service, we may retain certain information for legal, regulatory, or operational purposes where required.

Data Security

We implement reasonable technical and organizational measures to protect the security and integrity of user data.

Security practices implemented by Cicle include:

  • encrypted connections using SSL/TLS to protect data transmitted between users and the platform
  • encrypted password storage, ensuring passwords are not stored in plain text
  • infrastructure hosted on secure cloud services (Google Cloud)
  • logical separation of data between organizations, ensuring users from one company cannot access another company’s data
  • periodic system monitoring and vulnerability checks

Cicle also follows security practices aligned with ISO security principles, including periodic independent penetration testing and operational safeguards such as data backup and disaster recovery preparedness. Additional operational details are described in the Terms & Conditions.

While safeguards are implemented to protect user data, no digital system can guarantee absolute security.

Log Data

Whenever you use our Service, in case of an error in the app we collect data and information (through third-party tools) called Log Data.

This Log Data may include:

  • IP address
  • device name
  • operating system version
  • application configuration
  • time and date of usage
  • diagnostic statistics

This information is used to improve system stability and performance.

Cookies

Cookies are small data files commonly used as anonymous identifiers. They are sent to your browser from websites that you visit and stored on your device.

This Service does not explicitly use cookies. However, third-party services or libraries integrated into the platform may use cookies for analytics or functionality purposes.

You may choose to accept or refuse cookies through your browser settings.

Links to Other Sites

This Service may contain links to third-party websites. If you click a third-party link, you will be directed to that site.

We strongly advise reviewing the Privacy Policy of those websites, as we have no control over their content or practices.

Your Rights

Users may manage and control their personal data only through the features available within the Cicle platform.

This may include actions such as updating profile information, managing communication preferences, or modifying certain data through the platform interface.

If a specific capability (such as exporting data, deleting certain records, or accessing attachments) is not provided as a feature within the platform, Cicle does not provide manual processing or access outside of those built-in features.

Some actions may also be restricted by workspace administrators or system permissions within an organization.

Children’s Privacy

These Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

Parents or guardians who believe their child has provided personal information should contact us.

Relationship with Terms & Conditions

This Privacy Policy should be read together with the Cicle Terms & Conditions, which govern the general use of the Cicle App and the services provided through the platform.

By using the Cicle App, you acknowledge and agree that the Terms & Conditions and this Privacy Policy together form the agreement governing your use of the Service.

The Terms & Conditions and this Privacy Policy are intended to complement each other and should not be interpreted independently.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

Users are advised to review this page periodically for updates. Any changes will be posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at:

dev@cicle.app

PT. Bit Aplikasi Masa Depan built the Cicle App as a Commercial app. This SERVICE is provided by PT. Bit Aplikasi Masa Depan and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Cicle App unless otherwise defined in this Privacy Policy.

What Information do we Collect?

You will be required to establish an account in order to take advantage of certain features of the Cicle App Service. If you wish to establish an account you will be required to provide us with information (including personally identifiable information). In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an e-mail with questions.

Depending on your use of the Cicle App Service, we collect one types of information: personally identifiable information.

Personally Identifiable Information

Personally identifiable information identifies you or can be used to identify or contact you. Examples of personally identifiable information include your email, first name, last name, googleId and photo.

Why do we Need your Personal Data?

We do not sell any data, including your personal data. We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to Cicle App. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this policy, please do not use our platform.

Information we collect automatically when you use the Services:

We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the tasks, projects, teams and other links you click on; the type, size and filenames of attachments you upload to the Services; frequently used search terms; and how you interact with others on the Services. We also collect information about the teams and people you work with and how you interact with them, like who you collaborate and communicate with most frequently.

Information we receive from other sources

We receive information about you from other Service users, from third party services, and from our business and channel partners.

Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. For example, you may be mentioned by someone else on a task, or a team member may upload content about you to Cicle App. We also receive your email address from other Service users when they provide it in order to invite you to the Services. Similarly, an administrator may provide your contact information when they designate you as another administrator for a task, team or an Enterprise or Unlimited Account.

Other services you link to your account: We receive information about you when you or your administrator enable third-party apps or integrate or link a third-party service with our Services. For example, you or your administrator may also integrate our Services with other services you use, such as to allow you to access, store, share and edit certain content from a third-party through our Services. For example, you may authorize our Services to access and display files from a third-party document-sharing service within the Services interface. The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.

Other partners: We receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about your interest in, and engagement with, our Services and online advertisements.

Cicle App use of information received, and Cicle App’s transfer of information to any other app, from Google APIs will adhere to Google’s API Services User Data Policy, including the Limited Use Requirements.

Your Rights
Where and when is information collected?

Opt-out: You may contact us at any time to opt out of:
(i) direct marketing communications;
(ii) automated decision-making and/or profiling;
(iii) our collection of sensitive personal data; or
(iv) any new processing of your personal data beyond the original purpose.

Please note that opting out may limit or disable certain functionalities of the platform.

Access: You may view and access your personal data only through the features and interfaces made available within the platform. Any access, retrieval, or use of data outside of these in-app features is not supported.

Amend: You may update or correct your personal data using the features available within the platform.

Erase and Forget: Subject to applicable legal and regulatory requirements, you may request the deletion of your personal data through the features available within the platform.

For any general questions, you may contact us at dev@cicleapp.app

Where will Data be Transferred to?

Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the Indonesia, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our platform, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy. Your team’s project and task data will never be transferred to third parties. The only data we share with third parties is for analytics, error tracking, and marketing.

How Long will Data be Stored?

We will only retain your personal data as long as reasonably required for you to use the Site/Application(s) and/or to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

What do we do with the information we Collect?

In general, we use the information collected to provide you with a great overall experience using the Cicle App Service, to help us understand who uses the Cicle App Service, for internal operations such as operating and improving the Cicle App Service, to contact you for customer service and billing purposes, and to facilitate the delivery of our advertising in some cases.

We use your information to send you a welcome e-mail after you create an account, when you are invited to Cicle App, or when you sign up for a demo, webinar or to receive our newsletter. We also use your information to send other e-mail communication related to the Cicle App website. We always give you the option to unsubscribe in any email we send you.

We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the Cicle App Service. We may link some of this information to personally identifiable information for internal purposes or to improve your experience with the Cicle App Service.

When do we Disclose Information to Third Parties?

Except as set forth in this Privacy Policy, the Cookie Policy, or as specifically authorized by you, we will not disclose any information to third parties outside of Cicle App.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2022-11-04

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at dev@cicle.app.

Table of Contents